Hospitality and Reception Operator

Young people and adults who are unemployed or inactive, Italian or foreign citizens with at least a B1 level of Italian language proficiency, residing or domiciled in Emilia-Romagna, and who have completed compulsory schooling.

The course is particularly suitable for those who wish to enter or retrain in the hospitality and catering sector, acquiring practical skills applicable in national and international contexts.

The course aims to train a professional capable of:; Preparing and serving food and beverages according to recipes, quality standards, and hygiene regulations; Managing dining room and bar operations while ensuring courteous and attentive service to customers; Applying HACCP protocols and food safety regulations; Collaborating with the chef and kitchen staff in managing timing and operational activities; Using digital tools for managing orders, inventory, and reservations

Issuance of the Professional Qualification Certificate recognized by the Emilia-Romagna Region upon passing the final exam